Payment
Policy
Secure
Shipping Policy
Shipping
Policy 2nd Day FEDEX is $35.00 (this includes insurance) FEDEX Next Day is $50.00 (this includes insurance) 2nd Day UPS is $35.00 (this includes insurance) UPS Next Day is $50.00 (this includes insurance)
Return
Policy So we can process your return request as quickly as possible, you must contact Olympics Jewelry via e-mail at info@e-diamondsandjewelry.com or fax us at 213 489-1755 to receive a confirmation code. One of our customer service representatives will contact you with a Refund Approval (RA) code via e-mail prior to shipping any merchandise back to us, print the code on the lower right hand corner. Return items will not be processed without a confirmation RA# code. Return the package by insured registered mail. Insure the package for the full amount of the invoice, including shipping. This is the safest way to ship high value items. Ship by UPS or FedEx or any other method, make sure the merchandise is insured for its full value. Please retain your portion of the receipt and enclose the return portion with your item. Please make sure that the return address is the only one showing on the front of the package and the RA# code is on the lower right hand corner. Send all returns to: John
Allaf Please do not write Olympics Jewelry or any other identification that there is jewelry inside the package, this is to protect the package from possible theft. Olympics Jewelry will not be responsible for return shipping losses. Items must be returned in the same conditions as they were sent. We can only process your request after a DCA, and independent appraiser inspects the return item and verifies its condition. The original tag must still be on the item and be undamaged and unused. Please note we will refund shipping cost only if the return is a result of our error.
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